Cancellation policy

STOPPIT. PRE-ORDERS

All STOPPIT. pre-order purchases are intended to be final once the order has been placed.

Because pre-order quantities are used to determine our production order, we do not offer voluntary cancellations or refunds simply because a customer has changed their mind, ordered the wrong size, or no longer wants the product.

Please carefully review your selected:

  • design;
  • colour;
  • size;
  • quantity; and
  • delivery information

before completing your purchase.

This policy does not exclude or limit any cancellation, cooling-off, refund or other consumer rights that cannot legally be excluded under South African law.

Where a consumer has a statutory right to cancel a transaction, that right will apply notwithstanding this policy.

For faulty, defective or incorrectly supplied products, please refer to our Returns & Refunds Policy.